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Privacy Policy

How We Collect, Use, and Protect Your Information

Welcome to TooUps.

This Privacy Policy explains how TooUps collects, uses, stores, shares and protects your personal information when you visit https://tooups.com, contact our support team, create an account or purchase our digital products.

Our products may include digital templates, AI prompts, prompt bundles, Claude skills, digital guides, e-books, checklists, workbooks, spreadsheets, design assets, code files, scripts, automation resources and other downloadable digital products.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information directly from you, automatically through your device or from third-party service providers.

Information You Provide

When you place an order, contact us or use our services, we may collect:

  • Your full name
  • Email address
  • Phone number, when provided
  • Country or general location
  • Billing information
  • Order details
  • Products purchased
  • Payment method
  • Transaction reference number
  • Payment confirmation
  • Cryptocurrency transaction hash
  • Wallet address, when required
  • Messages sent to customer support
  • Reviews, feedback or testimonials
  • Information submitted through website forms

When requesting technical support, you may also provide screenshots, error messages or files related to your issue.

Please remove passwords, private client information, banking credentials and other confidential information before sending screenshots or files to us.

2. Payment Information

TooUps may accept payments through:

  • PayPal
  • USDT
  • Bank transfer
  • Debit cards
  • Credit cards
  • Other payment methods displayed during checkout

Payments may be processed by independent banks, cryptocurrency networks, payment gateways and third-party payment service providers.

When you pay by debit card, credit card or PayPal, the payment provider may collect information such as:

  • Cardholder or account holder name
  • Billing address
  • Email address
  • Card details
  • Payment authorization information
  • Device and fraud-prevention information

TooUps does not normally receive or store your complete debit card or credit card number, card security code, PayPal password or banking login information.

We may receive limited payment information, including:

  • Payment status
  • Transaction identification number
  • Payment amount
  • Payment method
  • Transaction date
  • Limited account or card details
  • Billing country
  • Fraud or risk indicators

USDT Payments

When you make a payment using USDT, we may collect or process:

  • Wallet address
  • Transaction hash
  • Blockchain network used
  • Amount transferred
  • Payment date and time
  • Payment confirmation status

Blockchain transactions may be publicly visible and permanently recorded on the relevant blockchain network.

We do not control public blockchain records and may not be able to delete or modify information recorded on a blockchain.

TooUps will never ask you to provide:

  • Your banking password
  • Debit or credit card PIN
  • One-time password or OTP
  • Complete card security details
  • PayPal password
  • Cryptocurrency wallet private key
  • Cryptocurrency seed phrase
  • Exchange account password

Never share your private key, wallet seed phrase, OTP or account password with us or any other person.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • General geographic location
  • Referring website
  • Pages viewed
  • Time spent on the website
  • Links clicked
  • Download activity
  • Website errors
  • Date and time of access
  • Cookie identifiers
  • Analytics information

This information helps us understand website usage, maintain security, prevent fraud and improve our digital products and customer experience.

4. How We Use Your Information

We may use your personal information to:

  • Receive and process orders
  • Verify payments
  • Confirm successful purchases
  • Deliver digital products
  • Send download links
  • Provide access to purchased files
  • Manage customer accounts
  • Respond to customer questions
  • Provide technical support
  • Troubleshoot download or compatibility issues
  • Maintain payment and order records
  • Detect fraudulent or suspicious transactions
  • Prevent unauthorized sharing of digital products
  • Process eligible refunds
  • Manage payment disputes
  • Improve our website and product pages
  • Understand customer preferences
  • Measure website traffic and performance
  • Communicate product updates
  • Send marketing communications with permission
  • Meet legal, accounting and tax requirements
  • Protect our legal rights
  • Enforce our Terms and Conditions

We will not use your personal information for an unrelated purpose without a valid legal reason or your permission where required.

5. Legal Reasons for Processing Information

Depending on applicable law, we may process your information based on:

Contractual Necessity

We process information when necessary to:

  • Complete your purchase
  • Verify your payment
  • Deliver your digital product
  • Provide customer support
  • Fulfil our agreement with you

Consent

We may rely on your consent for:

  • Marketing emails
  • Optional cookies
  • Certain analytics technologies
  • Promotional communications

You may withdraw your consent where applicable.

Legitimate Business Interests

We may process limited information to:

  • Improve our website
  • Protect our digital products
  • Prevent fraudulent transactions
  • Maintain website security
  • Understand business performance
  • Respond to customer enquiries
  • Defend legal claims

Legal Obligations

We may retain or process information when required for:

  • Tax records
  • Accounting records
  • Legal claims
  • Government requests
  • Regulatory compliance
  • Fraud prevention

6. Digital Product Delivery

After successful payment or payment verification, we may deliver your digital product through:

  • Email
  • Direct website download
  • Private download link
  • Customer account
  • Cloud storage
  • Shared document
  • Password-protected page
  • Another delivery method shown on the product page

We may use your email address and order information to deliver and manage access to your purchase.

Download links may include security controls, expiry periods, download limits or user-specific tracking to prevent unauthorized distribution.

7. Cookies and Tracking Technologies

TooUps may use cookies and similar technologies to:

  • Keep the website functioning
  • Remember visitor preferences
  • Process checkout activity
  • Maintain account sessions
  • Understand website traffic
  • Measure page performance
  • Improve product pages
  • Detect security problems
  • Prevent fraudulent transactions
  • Measure marketing performance

Cookies may include:

Essential Cookies

These cookies are required for website functions, security, checkout, account access and downloads.

Analytics Cookies

These cookies help us understand page views, visitor behaviour, traffic sources and website performance.

Preference Cookies

These cookies may remember language, location or website preferences.

Marketing Cookies

These cookies may help measure advertising performance or display relevant promotions.

Where required, we will request consent before using non-essential cookies.

You can control cookies through your browser settings. Disabling cookies may affect website functionality, checkout or customer account access.

8. Third-Party Payment Providers

Payments may be processed through third-party services such as PayPal, banks, card processors, payment gateways, cryptocurrency wallets, exchanges or blockchain networks.

These providers process personal and payment information according to their own:

  • Privacy policies
  • Terms of service
  • Security procedures
  • Fraud-prevention practices
  • Legal obligations

TooUps does not control how an independent payment provider processes information within its own systems.

You should review the privacy policy and terms of your selected payment provider before completing a transaction.

9. Other Third-Party Services

We may use service providers for:

  • Website hosting
  • File storage and delivery
  • Email delivery
  • Website analytics
  • Customer support
  • Account management
  • Security and fraud prevention
  • Payment processing
  • Accounting and bookkeeping
  • Website maintenance

These service providers may process limited information on our behalf.

We aim to use providers with reasonable privacy and security practices, but their activities may also be governed by their own policies.

10. How We Share Your Information

TooUps does not sell or rent your personal information for money.

We may share limited information with:

Payment Providers

Information may be shared with banks, card processors, PayPal, payment gateways and cryptocurrency services to process and verify transactions.

Business Service Providers

Information may be shared with hosting, analytics, email, storage, security and support providers.

Professional Advisers

Information may be shared with accountants, lawyers, auditors or consultants when reasonably necessary.

Legal Authorities

We may disclose information when required to:

  • Follow applicable law
  • Respond to a lawful request
  • Protect our legal rights
  • Investigate suspected fraud
  • Prevent security threats
  • Protect users or the public

Business Transfers

If TooUps is sold, merged, reorganized or transferred, customer information may be included as part of that transaction.

11. International Data Transfers

TooUps serves customers worldwide.

Your information may therefore be transferred to, stored in or processed in a country different from your own.

Privacy and data protection laws may differ between countries.

Where required, we take reasonable measures to protect information transferred internationally, including using trusted service providers and appropriate contractual safeguards.

12. Data Retention

We retain personal information only for as long as reasonably necessary.

Retention periods may depend on:

  • Order and payment records
  • Customer-support requirements
  • Tax and accounting obligations
  • Fraud-prevention requirements
  • Refund and dispute periods
  • Legal claims
  • Applicable law

Transaction records may be retained for longer periods where required for financial, accounting or legal purposes.

Information recorded on a public blockchain may remain permanently available and cannot normally be deleted by TooUps.

When other information is no longer needed, we may delete, anonymize or securely dispose of it.

13. Information Security

We use reasonable administrative, technical and organizational measures to protect personal information.

These measures may include:

  • Access controls
  • Secure passwords
  • Limited team access
  • Website security systems
  • Software updates
  • Security monitoring
  • Secure file storage
  • Fraud-detection measures
  • Payment-provider security tools

However, no website, internet transmission, payment system, blockchain network or electronic storage method can be guaranteed to be completely secure.

You are responsible for protecting:

  • Your email account
  • Customer account password
  • Device
  • Payment account
  • Cryptocurrency wallet
  • Download links
  • Purchased files

Contact us at info@tooups.com if you believe your order, account or download link has been accessed without permission.

14. Your Privacy Rights

Depending on your country or region, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Restrict certain processing
  • Object to certain processing activities
  • Withdraw consent
  • Request a portable copy of your information
  • Opt out of marketing communications
  • Ask how your information is being used
  • Submit a complaint to a relevant privacy authority

These rights may be limited by applicable law.

We may be required to retain payment, tax, fraud-prevention or transaction records even after receiving a deletion request.

Blockchain records cannot normally be changed or deleted by TooUps.

To submit a privacy request, email info@tooups.com.

We may request reasonable information to verify your identity.

15. Marketing Communications

We may send marketing messages when:

  • You subscribe to our mailing list
  • You provide permission
  • Marketing is otherwise permitted by applicable law

Marketing communications may include:

  • New digital product releases
  • AI prompt collections
  • Claude skill releases
  • Product updates
  • Special offers
  • Discount announcements
  • Educational content
  • Business news

You may unsubscribe using the link in the email or by contacting info@tooups.com.

After unsubscribing, you may still receive essential communications concerning orders, payments, downloads, security or customer support.

16. Customer Reviews and Testimonials

When you submit a review or testimonial, we may request permission to publish it on our website, social media pages or marketing materials.

Published content may include:

  • Your first name
  • Business name
  • Profile image
  • Review text
  • General location

We will not intentionally publish payment information, wallet details or private contact information.

You may contact us to request removal of a published testimonial.

17. Third-Party Platforms

Our website and digital products may contain links to third-party websites, artificial intelligence platforms, design tools, software providers or other external services.

These may include services required to use:

  • AI prompts
  • Claude skills
  • Templates
  • Automation resources
  • Design files
  • Code files
  • Cloud documents

TooUps does not control the privacy or security practices of third-party platforms.

You should review their privacy policies before providing personal, confidential or business information.

18. Children’s Privacy

Our website and digital products are intended for people legally able to enter into a purchase agreement.

We do not knowingly collect personal information from children in violation of applicable law.

Contact info@tooups.com if you believe a child has submitted information without appropriate permission.

19. Sensitive Information

Do not submit unnecessary sensitive information through our website, support forms or email.

This includes:

  • Passwords
  • Banking login details
  • OTP codes
  • Complete debit or credit card details
  • Card security codes
  • PayPal passwords
  • Cryptocurrency private keys
  • Wallet seed phrases
  • Government identification numbers
  • Medical records
  • Confidential client information
  • Trade secrets

You are responsible for removing confidential information from screenshots, prompts, files or support messages before sending them to TooUps.

20. Changes to This Privacy Policy

We may update this Privacy Policy when:

  • Our website changes
  • New digital products are introduced
  • Payment methods change
  • Service providers change
  • Our data practices change
  • Legal requirements change

The revised Privacy Policy will be posted on this page with a new “Last Updated” date.

Material changes may also be communicated through email or a website notice where appropriate.

21. Contact TooUps

For privacy questions, concerns or requests, contact us:

Business Name: TooUps
Website: https://tooups.com
Email: info@tooups.com
Business Location: [Business Country or State]

Last Updated: [Effective Date]

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